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How I landed a new BPM* job in Luxembourg (an interview with former ECBPM course participant)

posted Sep 21, 2016, 1:27 AM by Tomislav Rozman   [ updated Sep 21, 2016, 1:30 AM ]

How I landed a new BPM* job in Luxemburg

An interview with business analyst and former ECBPM course participant, Zmago Fluks** (Sogeti, Luxembourg)

Zmago Fluks

1. Can you tell us, where do you currently work?

I work as a business analyst at Sogeti Group in Luxembourg which is a subsidiary of the Capgemini Group. Sogeti Luxembourg consist of about 500 employees, but globally this number is 20.000 employees for Sogeti Group and 140.000 for Capgemini Group.

2. What are your responsibilities?

I currently work as a consultant on the project for European Commission where I’m helping to develop a new business architecture for statistical data validation for Eurostat that is called ESS.VIP. My responsibilities are: designing a new business process maturity model and various BPMN diagrams for validation processes and also other tasks that are related with the new ESS.VIP business architecture.

“BPM was more interesting to me than the software development”

3. When did you meet with BPM field?

First time I’ve met BPM was at University. BPM was more interesting to me than the software development. Back then I really didn't fully understand what kind of job would need a BPM professional as everyone around me were active mostly in the software development. But somehow I’ve believed that BPM is not so widely known field yet and that it will take some time before it will become widespread.

4. Where do you see the power of BPM (related to your current work)?

The real power of BPM comes on the surface when the processes become really complex. Sometimes it's difficult to understand those processes without having the whole picture in front of your eyes. The question is which picture or approach is the appropriate in that case. BPM is very useful because it gives some kind of real world logical limitations inside of which you can develop and evolve your idea, how TO-BE processes will look like. Designing AS-IS processes is also very useful because it is possible to understand the organization much better and to see if stakeholders really understand those processes. Sometimes we can reach the point where different parties inside of the organization have different perspectives on the process and AS-IS diagrams can become very useful tool for the further discussion and alignment between those two or more parties. But in general I’m active more on TO-BE processes where we are designing different business architecture requirements that are going to be implemented in the future. With the help of BPM better decisions can be made as their impact on the whole process is much more visible and understandable.

“Optimize your daily processes to that level, where you are left with more free time :)”

5. How did ECBPM*** course influenced your career?

ECBPM course (provided by BICERO Ltd. & CertiBPM project partners) gave me necessary training which upgraded my knowledge I’ve already achieved at University and it has also help me to connect with other people that have similar interests. At the same time, I got better understanding which BPM tools and what kind of design patterns we can use in different environments. ECBPM certificate also gave additional value to my CV profile. 

6. Do you think that BPM course & ECQA certificate somehow helped you to get your new job in Luxembourg?

Probably yes, because we had also discussed that on my job interview. But sure there are also other factors involved based on which they’ve made their decision.

7. Is there anything you want to add?

BPM is also very useful in everyday life because you can optimize your daily processes to that level, where you are left with more free time :)

* (B)usiness (P)rocess (M)anagement

**Zmago Fluks, formerly a Slovenian resident, moved to Luxembourg in Feb. 2016, because he got a job at Sogeti Group. You can contact him: His Linkedin profile:

*** ECBPM course (ECQA Certified Business Process Manager)