Foundation and advanced level
"Lead your company from chaos to order"
Are your customers unhappy because of lack of standardised responses from your company?
Are you facing with the chaos in your company? Is everybody performing their tasks in their own way?
Would you like to make an order in your company, to standardise processes?
Do you want to communicate with your information system developers better?
Do you want to prepare your company for ISO 9001 certification?
Or, do you want to implement BPM (Business Process Management) platform in your company?
Do you want to improve business process education in your organisation?
If you answered 'yes' to at least one of the previous question, you are at the right place.
On-line learning, blended or live.
On-line course is delivered using efficient LMS (learning management system) system.
Please check the details about e-learning platform and process here.
After completion of this course, participants will be able to:
Covered topics and learning activities:
View course catalogue, learning modules and learning activities here.
We provide several alternatives of the on-line training. All alternatives allow self-study using presentations, videos, examples, templates, tests and practical assignments.
* any kind of training is a prerequisite for exam
** the price is the same for Foundation and Advanced level
*** groups up to 6 participants
Online training is a 6-week course (on average), available from anywhere. Depending on the previous knowledge, you will have to invest 8-16 hours per learning element (11 of them). You will have the access to the platform for 3 months. Check the latest statistics about the duration: here.
BICERO Ltd. is local training provider for Slovenia. For other training providers, please visit ECQA page.
Live trainings are regularly performed in Ljubljana, Slovenia, CPU-GZS (National chamber of commerce). For other locations, please contact us.
See more info here (in Slovenian language).
Any modern computer, tablet or smartphone is appropriate. The participant needs a web browser and internet connection. In the case of tutor support, the headset is required.
The online study starts the next day after the application and settling the invoice.
Any PC (Windows, Mac) with a webcam, microphone and latest Flash and webcam drivers. Please check compatibility of your PC well before exam using SoftwareSecure System check (select BICERO as exam org.).
1. Apply for the online training here.
2. Payment methods:
a) Wire transfer: You will receive the invoice. Settle the invoice.
b) Paypal: If you will pay with Paypal, you can do it here (invoice will be sent afterwards):
3. After the payment, you will receive instructions and access for e-learning. Complete on-line training.
4. Apply for the exam
a.) Apply for the online exam here OR
b.) Apply for the exam at the exam centre
a.) Perform the online exam OR
b.) Perform the exam at the exam centre
6. Receive the ECQA certificate.
After successful completion of the training and exam, you will receive ECQA certificate. The exam proves you have a solid understanding of BPM and you are prepared to implement it in your organisation.
The certificate is issued by independent EU body: ECQA (European Certification and Qualification Association).
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