ECQA Certified Business Process Manager (foundation and advanced)

ECQA Certified Business Process Manager course

Foundation and advanced level

"Lead your company from chaos to order"

What's in it for me?

Are your customers unhappy because of lack of standardised responses from your company?
Are you facing with the chaos in your company? Is everybody performing their tasks in their own way? 
Would you like to make an order in your company, to standardise processes?
Do you want to communicate with your information system developers better?
Do you want to prepare your company for ISO 9001 certification?

Or, do you want to implement BPM (Business Process Management) platform in your company?
Do you want to improve business process education in your organisation?

If you answered 'yes' to at least one of the previous question, you are at the right place. 

Target groups

  • Business analysts, process designers, quality managers, IT professionals, software developers, (post)graduate students, middle managers.


Foundation level: 
  • basic knowledge of software tools usage is recommended
  • at least some experiences with process management or strong interest in this topic
Advanced level:
  • strong interest in advanced topics, such as process analysis, simulation, enterprise architecture, BPM standards
  • finished Foundation level (all learning elements)


On-line learning, blended or live.
On-line course is delivered using efficient LMS (learning management system) system. 

Not sure if on-line learning is right for you?

Please check the details about e-learning platform and process here.

Is on-line learning right for me?

Learning outcomes

After completion of this course, participants will be able to:
  • empower organisations to implement Business Process Management
  • design, develop and improve business processes using BPMN 2.0 and BPM tools
  • contribute to capacity building in BPM

Course outline

Covered topics and learning activities:
View course catalogue, learning modules and learning activities here. 

Packages and pricing

We provide several alternatives of the on-line training. All alternatives allow self-study using presentations, videos, examples, templates, tests and practical assignments.

 Package / Feature1. Exam only*  2. Self-study online learning**

(what is this?)
 3. Online learning with tutor support

(what is this?)
4. Live training

Live training is performed by several experts 
 Access to e-learning platformnoyesyesyes 
 Access to presentationsnoyesyesyes 
 Access to examples, templates, assignmentsnoyesyesyes 
 Access to sample exam questionsnoyesyesyes 
 Access to online live sessions with the tutor (3 sessions on-demand, max 1 hr/session)nonoyesyes 
 Access to individual help / consulting of the expert tutornonoyesyes 
Live training (3 full days in 3 weeks)  no no no yes
 Price of the training-260,00 €360,00 € 732,00 €***
Price of the online exam and certification (1st attempt)  232,00 € 

196,00 €(retaking the exam)
 232,00 € (online)
244,00 € (in exam center)

232,00 € (online)
244,00 € (in exam center)
 232,00 € (online)
244,00 € (in exam center)
All-in-one package price (including online training, online exam and certificate = -10% of total price)      232,00 € 443,00 €533,00 € 868,00 €

* any kind of training is a prerequisite for exam
** the price is the same for Foundation and Advanced level
*** groups of 4-6 participants. For smaller groups the price is 1035€+VAT

Location and schedule

Online training is a 6-week course, available from anywhere. Depending on the previous knowledge, you will have to invest 8-16 hours per learning element (11 of them). Check the latest statistics about the duration: here.

Live training:
BICERO Ltd. is local training provider for Slovenia. For other training providers, please visit ECQA page.
Live trainings are regularly performed in Ljubljana, Slovenia, CPU-GZS (National chamber of commerce). For other locations, please contact us.
See more info here (in Slovenian language).

Technical requirements

Any modern computer, tablet or smartphone is appropriate. The participant needs a web browser and internet connection. In the case of tutor support, the headset is required.
The online study starts the next day after the application and settling the invoice.

Online exam:
Any PC (Windows, Mac) with a webcam, microphone and latest Flash and webcam drivers. Please check compatibility of your PC well before exam using SoftwareSecure System check (select BICERO as exam org.).

Training and certification process

1. Apply for the online training here.

2. Payment methods:
    a) Wire transfer: You will receive the invoice. Settle the invoice. 
    b) Paypal: If you will pay with Paypal, you can do it here (invoice will be sent afterwards):

3. After the payment, you will receive instructions and access for e-learning. Complete on-line training.
4. Apply for the exam
    a.)  Apply for the online exam here OR
    b.)  Apply for the exam at the exam centre 
5. Exam
    a.) Perform the online exam OR
    b.) Perform the exam at the exam centre
6. Receive the ECQA certificate.


After successful completion of the training and exam, you will receive ECQA certificate. The exam proves you have a solid understanding of BPM and you are prepared to implement it in your organisation.
The certificate is issued by independent EU body: ECQA (European Certification and Qualification Association).

What's the value of the certificate? Read the participant's success story 1 and story 2.

Social media - mingle with like minded!

Join like-minded people and network in our LinkedIn group. Let's build the professional network together!

Not ready to apply just yet? Then why don't you: subscribe to the newsletter then?

Do you like this course or want to share the link to this page on FB?

Do you want to join our FB page to get interesting news, tips&tricks and "hacks"?

What's next?

Hungry for more?
Level-up your skills in BPM for Higher Education Institutions (teaching, studying, research, development and management processes):

Subpages (1): BPMN plugin download