Social Responsibility Manager

What does the course involve?

Length (online)

  • 6 weeks' access to the online classroom.

Material and exam language

  • English.

Your time investment

  • 8–16 hours per week.

Learning content

  • 17 lessons

  • 15 practical assignments evaluated by an expert

  • 15 handbooks (presentation and notes, 20–40 pages per study unit), which can also be dowloaded as PDF

  • 4 additional student notes

  • 16 introductory texts

  • 3 videos

  • 1 case study example

  • 15 short practice tests (3 questions each).


  • Certificate of online classroom attendance (a prerequisite for the final ECQA exam).

  • ECQA certificate (after successfully passing the exam).

Certification levels

  • Foundation level of the certification for ECSRM.

Learning outcomes

  • Participants learn basic social responsibility principles according to ISO 26000 standard.


  • You can access the online classroom via PC/Mac (browser), smartphone (Android and IOS app), tablet or smart TV.

Who is the course for?

Especially for

Managers of companies/organisations

  • Maintain the thin line between social responsibility and economic interest

  • Your company influences society: its wellbeing, health, environment and relations with stakeholders.

  • Your employees and their relatives are especially impacted. To ensure long-term sustainability of your economic interests, your company should include management of social responsibilities into your management system. Learn how to do this effectively.

Governmental, non-governmental and other important decision-making bodies

  • Monitor the impact of companies on your local environment.

  • Organisations in your local environment have a great impact on society as a whole. Using social responsibility management (SRM) knowledge, you can better monitor the status of social responsibility in organisations and its influence on local community. Learn how to manage your social-responsibility activities effectively.

Society in general

  • Understand how your life can be improved.

  • You have a greater impact on your life environment than you think. Learn how to influence your employer, your decision makers and your social network to be socially responsible. The change starts with you.

Recommended prerequisites

  • Strong motivation and interest in social responsibility, leadership and management topics.

  • At least some experience from the field.

  • Basic social-responsibility knowledge gained by self-study or other courses in your country (for example, the local CSR and Sustainability management course by IRDO).

Why should I take this course?

Are you a lifelong learner? If so, you can upgrade your competences with this ECQA Certified Social Responsibility Manager course.

Our online training programme answers the following questions:

  • What are the different aspects of social responsibility?

  • How do you apply the principles of social responsibility in a company?

  • How do you regularly monitor and observe corporate social responsibility activities?

  • What are the benefits of social responsibility management that can influence the sustainable development of a company or organisation?

  • How can we be socially responsible in the fields of human rights, environment, honest business practices, customers, employment and more?

  • What about working practice and discrimination?

  • How can we respect, promote and recognise ethical behaviour and implement a code of behaviour?

  • What are the main concepts of the negotiation?

  • What are the ways to establish credibility in our organisation?

The seminar offers additional practical and theoretical exercises at the end of each module.

You can obtain the ECQA (European Certification and Qualification) certificate.

"Become a real leader, one with a holistic view of the company, its stakeholders and environment."

How is training delivered?

  • Online classroom.

  • In your company. Live courses for closed groups are available on demand all over the EU. If you're interested please contact us.

  • Live training. BICERO Ltd is the local training provider for Slovenia. For other training providers, please visit the ECQA page.

Live training is regularly performed in Ljubljana, Slovenia, CPU-GZS (National Chamber of Commerce). For other locations, please contact us.

See more info here (in Slovenian language).


Online training is a six-week course, available from anywhere. Depending on your previous knowledge, you will have to invest 6–8 hours per learning element. There are 15 learning elements.

Not sure if online learning is right for you?

If you're not sure if online learning is right for you, please check the details about e-learning platform and process.

Still not sure? Check out the e-learning platform preview.

Technical requirements


Any modern computer, tablet or smartphone is appropriate (for studying). The participant needs a web browser and internet connection. For assignment preparation, the Office software package (text editor and spreadsheet editor) is required. For tutor support, a headset is required.

The online study starts the day after the application and settling the invoice.

Online exam

Any computer (Windows, Mac) with a webcam, microphone and latest webcam drivers. Please check the minimum system requirements.

Course outline

Understanding social responsibility

  • Element 1. Understanding and recognising social responsibility

  • Element 2. Principles of social responsibility

  • Element 3. Stakeholder identification and engagement

Core subjects of social responsibility

  • Element 1. Organisational governance

  • Element 2. Human rights

  • Element 3. The environment

  • Element 4. Fair operating practices

  • Element 5. Consumer issues

  • Element 6. Community involvement and development

  • Element 7. Labour practices

Process for SR management

  • Element 1. Identification of SR in an organisation

  • Element 2. Integration of SRM into an organisation

  • Element 3. Communication on social responsibility

  • Element 4. SR credibility and initiatives

  • Element 5. Sustainability of an SRM system

View detailed course content and e-learning catalogue

Infografik Social Responsibility

1. Registration

Choose the package and apply for online training.

After registration, please wait for the invoice.

2. Prices and payment

On-line learning with tutor support

  • without exam or certificate: 533€

  • with exam and certificate: 689€


  • Online: 232€

Access extension (after access expires)

If you don't complete the course in six weeks, you can always extend your access:

  • 50€/month (Credit card/PayPal fee +2€)

Accepted payment methods

  • Bank transfer

  • PayPal

  • Credit card = Visa, Mastercard, American Express

+ transfer fees: Bank transfer: 0€, credit card and Paypal +18€

3. Access to online classroom

After payment, your e-learning account will be activated. You will also receive information on how to access learning materials and assignments.

4. Exam and certification


The examination is limited to three hours.

After the exam you will receive your ECQA certificate.

What do you get with a certificate?

Once you have obtained your certificate after successfully completing the exam, you will be able to make easier, better decisions to carry out activities related to corporate social responsibility.

The certificate also raises your value in the labour market. Getting a certificate is optional, for those who want more.

Examination and certification FAQ >>

More about ECQA >>

Online expert

Dr Tomislav Rozman, OCEB certificate, Certified ECQA ECBPM trainer

Frequently asked questions

How much time do I need to dedicate to the course?
It depends on your background. On average, 6–8 hours are needed to finish one learning element (of a total of 15), slightly more if you decide to finish the practical assignments.

What kind of questions can I expect in the ECQA exam?
Examples of multiple-choice questions in each lesson gives you a good insight into the exam questions.

Can I download and print the materials for later use?
Of course, the materials are available in PDF format too.

How long do I have access to the e-learning platform?
Six weeks after registration.

Is it possible to extend access after the expiry date?
Yes, extension of access is possible. The extension fee is 50€/month.

How does online mentoring work?
On demand. The participant prepares questions and issues, and informs the mentor. Afterwards, a online session (e.g. using Skype) is held.

What if I fail the ECQA exam?
Please check the Examination and certification FAQ >>.

Statistics and participant testimonials


Since 2013 over 250 participants in the EU and and further afield have attended this course.

Participant locations

Participants of our online course have come from: Germany, Slovenia, Austria, Greece, Hungary.


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What's next?

Hungry for more?

Expand your knowledge with:

ECQA Sustainability Manager course

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More questions?

If you have any other questions, please do not hesitate to contact us. We will be happy to help you.