Social Responsibility Manager


Lenght (online):

  • 6 weeks access to online clasroom.

Material and exam language:

  • English.

Your time investment:

  • 8-16 hours per week.

Learning content:

  • 17 lessons,
  • 15 practical assignments evaluate by an expert,
  • 15 handbooks (presentation + notes, 20-40 pages per study unit), which can be also dowloaded as PDF,
  • 4 additional student notes,
  • 16 introductory texts,
  • 3 videos,
  • 1 case study example,
  • 15 short practice test (3 questions each).


  • Certificate of the online clasroom attendance (a prerequisite for the final ECQA exam).
  • ECQA certificate (after successfully passing the exam).

Certification levels:

  • There is foundation level of the certifications for ECSRM.

Learning outcomes:

  • Participants learn basic SR principles according to ISO 26000 standard.


  • Access to online classroom is possible via PC (browser), smartphone (Android and IOS app), tablet or smartTV.

For whom?

Especially for:

Managers of Companies / Organizations

  • Maintain the thin line between social responsibility and economic interests
  • Your company influences the society: its well-being, health, environment, relations with stakeholders.
  • Especially your employees and their relatives are impacted. To ensure long-term sustainability of your economic interests, your company should include the management of social responsibities into your management system. Learn how to do it!

Governmental, non-governmental and other important decision making bodies

  • Monitor the impact of companies to your local environment!
  • Organizations in your local environment have great impact on society as a whole. Using SRM knowledge, you can better monitor the status of social responsibility in organizations and its influence on local community. Learn how to manage your SR activities mode effectively!

Society in general

  • Understand how your life can be improved!
  • You have greater impact on your life environment than you think. Learn how to influence your employer, your decision makers, your social network, to be socially responsible. The change starts with you.

Recommended prerequisites:

  • Strong motivation and interest in social responsibility, leadership and management topics,
  • at least some experiences from the field,
  • basic SR (social responsibility) knowledge gained by self-study or other courses in your country (example: local CSR and Sustainability management course by IRDO).


Are you a life-long learner? Then you can upgrade your competences with our ECQA Certified Social Responsibility Manager course.

Our online training programme answers the following questions:

  • Do you want to understand the aspects of social responsibility?
  • Are you interested which are the principles of social responsibility in the company?
  • Do you want to know how to intergrate the principles of social responsibilty to your company?
  • How do we regularly monitor and observe corporate social responsibility activities?
  • Benefit of social responsibility management for organization and companys influence for sustainable development?
  • Do you want to be social responsible on the field of human rights, environment, honest business practices, customers, employment, ...?
  • Working practice and discrimination?
  • How to respect, promote and recognize ethical behavior and implement a code of behavior?
  • What are the main concepts of the negotiation?
  • What are the ways to establish the credibility in your organization?
  • What are the topics of sustainable development?
  • The seminar offers additional practical and theoretical exercises, which are at the end of each module.

You can win the ECQA (European Certification and Qualification) certificate.

"Become a real leader, the one with holistic view of the company, its stakeholders and environment."


1. On-line clasroom.

2. In your company. Live courses for closed groups are available on demand all over EU. If you're interested please contact us.

3. Live training. BICERO Ltd. is local training provider for Slovenia. For other training providers, please visit ECQA page.

Live trainings are regularly performed in Ljubljana, Slovenia, CPU-GZS (National chamber of commerce). For other locations, please contact us.

See more info here (in Slovenian language).


On-line training is a 6-week course, available from anywhere. Depending on the previous knowledge, you will have to invest 6-8 hours per learning element. There are 15 learning elements.

Not sure if on-line learning is right for you?

If you're not sure if on-line learning is right for you, please check the details about e-learning platform and process.

Still not sure? Check out the e-learning platform preview.

Technical requirements


Any modern computer, tablet or smartphone is appropriate (for studying). The participant needs a web browser and internet connection. For assignments preparation, Office software package (text editor and spreadsheet editor) is required. In the case of tutor support, the headset is required.

The online study starts the next day after the application and settling the invoice.

Online exam

Any PC (Windows, Mac) with a webcam, microphone and latest Flash and webcam drivers. Please check compatibility of your PC well before exam using SoftwareSecure System check (select BICERO as exam organization).

Course outline


  • Element 1. Understanding and recognizing social responsibility
  • Element 2. Principles of social responsibility
  • Element 3. Stakeholder identification and engagement


  • Element 1. Organizational governance
  • Element 2. Human rights
  • Element 3. The environment
  • Element 4. Fair operating practices
  • Element 5. Consumer issues
  • Element 6. Community involvement and development
  • Element 7. Labour practices


  • Element 1. Identification of SR in an organization
  • Element 2. Integration of SRM into organization
  • Element 3. Communication on social responsibility
  • Element 4. SR Credibility and initiatives
  • Element 5. Sustainability of SRM System

View detailed course content and e-learning catalog: here.

Infografik Social Responsibility

1. Registration

Choose tha package and apply for the on-line training here.

If you have a discount/promo code, please enter it in the application form.

After the registration, wait for the invoice.

2. Payment

Self-study on-line learning:

  • without exam and certificate: 99€
  • with exam and certificate: 298€

On-line learning with tutor support:

  • without exam and certificate: 260€
  • with exam and certificate: 443€


  • On-line: 190€+VAT

Access prolongation (after the access expires):

  • 40€/month (after 6 weeks)

We accept payments:

  • Bank account
  • Paypal

3. Access to on-line clasroom

After the payment, your e-learning account will be activated. You will also receive the information on how to access learning materials and assignments.

4. Exam and certification


The examination is limited to 3 hours.

After exam you receive ECQA certificate.

What do you get with a certificate?

With the certificate obtained after the successful completion of the exam, you will be able to make the decisions easier to carry out activities related to corporate social responsibility.

Last but not least - the certificate raises the value on the labor market. Getting a certificate is optional - for those who want more.

Examination and certification FAQ>>

More about ECQA >>

On-line expert


1. Q: How much time do I have to dedicate to the course?

A: It depends on your background. On average, 6-8 hrs are needed to finish one learning element (of 15). Slightly more, if you decide to finish practical assignments.

2. Q: What kind of questions can I expect on the ECQA exam?

A: Examples of multiple-choice questions in each lesson gives you a good insight into exam questions.

3. Q: Can I download and print the materials for later usage?

A: Of course, the materials are available in PDF form, too.

4. Q: How long do I have the access to the e-learning platform?

A: 6 weeks after registration.

5. Q: Is it possible to extend the access after the expiration?

A: Yes, extension of the access is possible. Extension fee is 40€/month.

6. Q: How online mentoring works?

A: On-demand. The participant prepares questions and issues and informs the mentor. Afterwards, online session (e.g. using Skype) is held.

7. Q: What if I fail the ECQA exam?

A: Please check the Examination and certification FAQ>>.

Statistics and participant testemonials


Since 2013 we have educated:

- EU+Sl: over 250 participants

Participant locations:

Our participants of our online course come from: Germany, Slovenia, Austria, Greece, Hungary.


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What's next?

Hungry for more?

Expand your knowledge with:

ECQA Sustainability Manager

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More questions?

If you have any other question, please do not hesitate to ask us. You can fill out the questionar and/or contact us. We are happy to help you.