Social Responsibility Manager
What does the course involve?
6 weeks' access to the online classroom.
Material and exam language
Your time investment
8–16 hours per week.
15 practical assignments evaluated by an expert
15 handbooks (presentation and notes, 20–40 pages per study unit), which can also be dowloaded as PDF
4 additional student notes
16 introductory texts
1 case study example
15 short practice tests (3 questions each).
Certificate of online classroom attendance (a prerequisite for the final ECQA exam).
ECQA certificate (after successfully passing the exam).
Foundation level of the certification for ECSRM.
Participants learn basic social responsibility principles according to ISO 26000 standard.
You can access the online classroom via PC/Mac (browser), smartphone (Android and IOS app), tablet or smart TV.
Who is the course for?
Managers of companies/organisations
Maintain the thin line between social responsibility and economic interest
Your company influences society: its wellbeing, health, environment and relations with stakeholders.
Your employees and their relatives are especially impacted. To ensure long-term sustainability of your economic interests, your company should include management of social responsibilities into your management system. Learn how to do this effectively.
Governmental, non-governmental and other important decision-making bodies
Monitor the impact of companies on your local environment.
Organisations in your local environment have a great impact on society as a whole. Using social responsibility management (SRM) knowledge, you can better monitor the status of social responsibility in organisations and its influence on local community. Learn how to manage your social-responsibility activities effectively.
Society in general
Understand how your life can be improved.
You have a greater impact on your life environment than you think. Learn how to influence your employer, your decision makers and your social network to be socially responsible. The change starts with you.
Strong motivation and interest in social responsibility, leadership and management topics.
At least some experience from the field.
Basic social-responsibility knowledge gained by self-study or other courses in your country (for example, the local CSR and Sustainability management course by IRDO).
Why should I take this course?
Are you a lifelong learner? If so, you can upgrade your competences with this ECQA Certified Social Responsibility Manager course.
Our online training programme answers the following questions:
What are the different aspects of social responsibility?
How do you apply the principles of social responsibility in a company?
How do you regularly monitor and observe corporate social responsibility activities?
What are the benefits of social responsibility management that can influence the sustainable development of a company or organisation?
How can we be socially responsible in the fields of human rights, environment, honest business practices, customers, employment and more?
What about working practice and discrimination?
How can we respect, promote and recognise ethical behaviour and implement a code of behaviour?
What are the main concepts of the negotiation?
What are the ways to establish credibility in our organisation?
The seminar offers additional practical and theoretical exercises at the end of each module.
How is training delivered?
In your company. Live courses for closed groups are available on demand all over the EU. If you're interested please contact us.
Live training. BICERO Ltd is the local training provider for Slovenia. For other training providers, please visit the ECQA page.
Live training is regularly performed in Ljubljana, Slovenia, CPU-GZS (National Chamber of Commerce). For other locations, please contact us.
See more info here (in Slovenian language).
Any modern computer, tablet or smartphone is appropriate (for studying). The participant needs a web browser and internet connection. For assignment preparation, the Office software package (text editor and spreadsheet editor) is required. For tutor support, a headset is required.
The online study starts the day after the application and settling the invoice.
Any computer (Windows, Mac) with a webcam, microphone and latest Flash and webcam drivers. Please check the compatibility of your computer well before the exam using Software Secure system check (select BICERO from the organisation drop-down list).
Understanding social responsibility
Element 1. Understanding and recognising social responsibility
Element 2. Principles of social responsibility
Element 3. Stakeholder identification and engagement
Core subjects of social responsibility
Element 1. Organisational governance
Element 2. Human rights
Element 3. The environment
Element 4. Fair operating practices
Element 5. Consumer issues
Element 6. Community involvement and development
Element 7. Labour practices
Process for SR management
Element 1. Identification of SR in an organisation
Element 2. Integration of SRM into an organisation
Element 3. Communication on social responsibility
Element 4. SR credibility and initiatives
Element 5. Sustainability of an SRM system
2. Prices and payment
Self-study online learning
without exam or certificate: 99€
with exam and certificate: 298€
On-line learning with tutor support
without exam or certificate: 260€
with exam and certificate: 443€
Access extension (after access expires)
If you don't complete the course in six weeks, you can always extend your access:
40€/month (Credit card/PayPal fee +2€)
Accepted payment methods
Credit card = Visa, Mastercard, American Express
+ transfer fees: Bank transfer: 0€, credit card and Paypal +18€
3. Access to online classroom
4. Exam and certification
The examination is limited to three hours.
After the exam you will receive your ECQA certificate.
What do you get with a certificate?
Once you have obtained your certificate after successfully completing the exam, you will be able to make easier, better decisions to carry out activities related to corporate social responsibility.
The certificate also raises your value in the labour market. Getting a certificate is optional, for those who want more.
Frequently asked questions
How much time do I need to dedicate to the course?
It depends on your background. On average, 6–8 hours are needed to finish one learning element (of a total of 15), slightly more if you decide to finish the practical assignments.
What kind of questions can I expect in the ECQA exam?
Examples of multiple-choice questions in each lesson gives you a good insight into the exam questions.
Can I download and print the materials for later use?
Of course, the materials are available in PDF format too.
How long do I have access to the e-learning platform?
Six weeks after registration.
Is it possible to extend access after the expiry date?
Yes, extension of access is possible. The extension fee is 40€/month.
How does online mentoring work?
On demand. The participant prepares questions and issues, and informs the mentor. Afterwards, a online session (e.g. using Skype) is held.
What if I fail the ECQA exam?
Please check the Examination and certification FAQ >>.
Statistics and participant testimonials
Since 2013 over 250 participants in the EU and and further afield have attended this course.
Participants of our online course have come from: Germany, Slovenia, Austria, Greece, Hungary.
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